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1. Why is the City switching to monthly billing?

Monthly billing makes it easier for customers, especially those on a fixed income, to manage their monthly household finances and budget more efficiently. It also provides customers with more frequent and timely information about their water usage. This allows customers to track their usage, reduce consumption and detect leaks in their household plumbing sooner.

Detecting leaks and reducing consumption saves water and money.

2. What are the benefits of monthly billing?

- It allows customers to budget more efficiently
- It is easier for customers, especially those on a fixed income, to manage their monthly household finances
- It provides customers with more frequent and timely information about their water usage
- It allows customers to adjust month-to-month consumption, especially during summer months, which can save money
- It allows customers to detect leaks more timely, thus allowing for prompt repairs and reducing the potential of a high water bill as a result of the leak. (Customers are responsible for repairing household leaks).

3. How often will my meter be read?

Meters will be read on a monthly basis and will be billed monthly based on consumption.

4. Will my water bill look different?

No changes will be made to the water bill. The bills will contain water and sewer charges for one month of usage verses quarterly usage

5. During the transition, will I be billed more than once for the same water and/or sewage consumption?

Customers will not be billed more than once for water or sewer services. Each bill will cover a different usage period.

6. Where or how can I pay my monthly bill?

Payments may be made as follows:

By Mail:
In order to expedite bill payments and to avoid past due notices and accrual of penalties, please allow 5 days for your payment to be received timely. Bills should be mailed to the following address:
City of Inkster, Water Department
26215 Trowbridge
Inkster, Ml 48141

In Person:
Visit City Hall at 26215 Trowbridge Monday- Thursday between 8:30 - 11 :30 a.m. and 1 - 4 p.m. or drop it in the City's Drop Box any day, any time. Payments left in the drop box will be processed on the next business day.

Internet:
Only credit cards are accepted for online payments.