Important things to know:
- More than 260,000 customers are currently without power due to the severe storms and 70 mph winds that swept through Michigan on Monday.
- DTE crews are securing the more than 3,300 downed power lines, assessing damage, and beginning restoration.
- DTE's 800.477.4747 outage reporting line is experiencing technical difficulties and has not yet been repaired for customer use. Currently, customers will not be able to report outages through these channels. This means you may receive calls from your residents.
- Due to current phone service interruptions, we ask that customers report outages, check their status, and reported downed wires at outage.dteenergy.com.
- We hope to have restoration estimates early this afternoon, with a goal of restoring 80 percent of customers impacted by this storm by end of the day Thursday, September 1st.
- Out-of-state crews are being brought in to assist with restoration efforts throughout the week.
Please keep your communities safe – a few things to remember:
- Downed power lines may be hidden by debris, so be careful as you head outside.
- Stay at least a bus length (20 feet) away from downed power lines and don’t touch anything they may be in contact with – always consider them live and dangerous.
- Everyone should also heed the warning of yellow caution tape, which indicates there is a downed power line in the area. DO NOT CROSS YELLOW CAUTION TAPE.
- Never use a portable generator inside a home or business. It emits carbon monoxide, which can be deadly. Keep it outside, away from windows and doors.